Shipping policy
Thank you for choosing Beyond Chargers! We are delighted to serve you and your beloved pets. Below is our typical shipping time frame for orders placed through our e-commerce platform:
- Order Processing Time:
Once you place an order on our website, our team works diligently to process it as swiftly as possible. Order processing usually takes 1 to 2 business days, during which we verify the payment and prepare your package for shipment.
- Shipping Time:
After the order processing is complete, we entrust your package to our trusted shipping partners. Shipping times may vary based on your location and the shipping method chosen during checkout. Please note that we currently offer standard shipping only.
Typical shipping time frames are as follows:
- United States: 5 to 7 business days
- United Kingdom: 5 to 7 business days
- Europe: 7 to 10 business days
- Canada: 7 to 10 business days
- Australia: 10 to 14 business days
- Rest of the World: 10 to 20 business days
Please bear in mind that unforeseen circumstances, such as customs delays or natural disasters, may occasionally impact shipping times. We work closely with our shipping partners to minimize any potential delays and ensure your order arrives in the shortest possible time.
- Order Tracking:
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor your package's journey and get real-time updates on its status until it reaches your doorstep.
- Multiple Items in One Order:
If your order contains multiple items, they may be shipped separately to expedite the delivery process. Rest assured, we will notify you via email if any items in your order are shipped separately, along with their respective tracking information.
- Shipping Notifications:
To keep you informed, we will send you regular updates via email throughout the shipping process. This includes order confirmation, shipment tracking details, and delivery notifications.
- Contact Us:
If you have any questions or concerns about your order's shipping status, please don't hesitate to reach out to our customer support team. You can contact us at:
Email: help@beyondchargers.com
Shipping Inquiries: shipping@beyondchargers.com
We value your satisfaction and strive to provide a seamless shipping experience. Thank you for being a part of the Beyond Bark family, and we hope your pets enjoy our products as much as we enjoy serving you!